Mission:

Interserve is dedicated to delivering sustainable shareholder value by providing an integrated range of support services in partnership with our clients, our employees and our supply chain.  We operate safely and responsibly and seek to improve continually.

Values

Our behaviours and our dealings with our stakeholders are shaped by our values.  Our stakeholders are:

• shareholders
• customers
• our people
• partners in projects
• supply chain
• the communities that we serve

Our guiding values are:

• We continually add value to clients and shareholders
  by providing complementary services and by nurturing long-term relationships

• We treat all people with respect
  by acting ethically and through encouraging our people to develop their full contribution to the benefit of the business

• We work as a team and honour our commitments
  by acting in an open, professional and friendly manner

• We act responsibly
  by working safely and with consideration for those affected by our operations

• We improve our performance
  by sharing our knowledge and through continual learning and innovation

Culture

We see ourselves, and would wish others to see us as:

• Open, honest, pragmatic and trustworthy
• Proud of what we do
• Focused on performance and success
• Operating safely and responsibly
• Always learning
• Continuously improving

Commitments

Our values and culture, together with our internal policy framework, enable us to manage our relationship with stakeholders on the basis of the following commitments:

• To act in the long-term interests of all stakeholders
• To conduct our operations ethically and in accordance with the law
• To provide information that stakeholders legitimately require in a timely, equal and transparent manner
• To regulate our dealings in accordance with our constitution

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